FAQ

1) Who do I call if I have problems or questions with ordering?

• Call Apex customer service at 717-396-7100.

2) How do I check the status of my order?

• If you are logged in, you may click on Orders at the bottom of the page under My Account for order details and shipping information.
• Call customer service at 717-396-7100 or 1-800-666-5556 with any questions
• E-mail ljohnston@apexadv.com with questions.

 3) How do I size myself for apparel items?

• Sizing charts are available at the bottom of each item page. Each chart should be used for guidance only. Your size is your choice.

 4) How do I make a return or an exchange?

• Click on the Merchandise Returns link in the lower left hand corner of the site for details.
• Note: You are responsible for shipping charges associated with all returns/exchanges.

  5) How will the order arrive to me?

• All orders placed are shipped via US Postal Service. Typical delivery is 2-3 business days after the order ships from our warehouse.